Privacy Policy

Overview

CH Pack (operated by Shenzhen Chenghao Packing Material Co., Ltd.) respects your privacy. This Privacy Policy explains what information we collect when you visit our store or place an order, how we use it, and the choices you have.

Information We Collect

We collect information you provide directly, including your name, company name, shipping and billing address, email address, phone number, and order details. We also collect certain information automatically, such as your IP address, browser type, and pages visited.

How We Use Your Information

We use your information to process and fulfill orders, respond to inquiries, provide customer support, improve our products and services, and comply with legal obligations.

Cookies

We use cookies and similar technologies to keep your cart and session active, understand how visitors use our store, and improve your browsing experience. You can disable cookies in your browser settings, though some features may not work as expected.

Third-Party Services

Our store is hosted on Shopify, and we use payment processors such as PayPal to complete transactions. These providers process your data under their own privacy policies and security standards. We do not sell your personal information.

Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us through our Contact page.

Contact Us

If you have any questions about this Privacy Policy, please reach out to us through our Contact page.